Terms of Service

Dentara LLC ("Dentara," "we," "us," or "our") provides digital business services including landing page design and development, conversion-focused websites, onboarding systems, automation systems, lead routing, and related consulting.

The exact deliverables for each engagement are described on the relevant order, onboarding form, or written proposal. Anything not explicitly listed is not included.

• Each engagement covers the specific deliverables listed at checkout or in writing.
• Additional pages, sections, integrations, automations, or design directions are out of scope unless added in writing.
• Migration of existing content, copywriting beyond structure and prompts, photography, video production, paid ad management, and ongoing marketing are not included by default.
• We do not provide legal, tax, accounting, or financial advice.

• Provide accurate business information, brand assets, copy inputs, images, and any required platform access in a timely manner.
• Respond to questions, drafts, and approval requests within 5 business days. Delays in client response will delay delivery.
• Ensure all content you supply is lawful, accurate, and either owned by you or properly licensed.
• Maintain your own accounts with hosting, domain, email, and any third-party platforms used in the project.
• Review the final deliverable carefully before approving launch.

Each engagement includes the number of revision rounds specified at checkout (typically two). Revisions must be:

• Submitted together as a single consolidated list per round.
• Directly related to the originally agreed scope.
• Submitted within 7 days of receiving the draft.

Major changes, new design directions, restructured layouts, additional sections, or new features are considered new work and may be quoted separately.

Project communication happens primarily over email and through your private project link. We respond to messages within 1–2 business days, Monday through Friday, excluding U.S. holidays. Communication outside of business hours may be addressed on the next business day.

Stated turnaround times (such as 24-hour first draft) begin once we have received full payment and all required onboarding information. Timelines are estimates and may shift due to client response delays, scope changes, third-party platform issues, or events outside our control.

• Payment in full is required before any design or development work begins, unless a written payment plan has been agreed.
• All pricing is presented clearly before purchase and is in U.S. dollars.
• Payments are processed through Stripe. By paying, you also accept Stripe's terms with respect to that transaction.
• Add-ons or out-of-scope work are quoted separately and require approval before starting.

All payments are considered non-refundable deposits once work has begun, because design time, planning, and resources are committed to your project immediately upon receipt.

If you wish to cancel before work has started, contact hello@dentara.ai immediately. See our Refund & Revision Policy for full details.

• Upon full payment, you receive a non-exclusive, worldwide license to use the final delivered landing page and assets for your business.
• Dentara retains ownership of underlying frameworks, templates, code patterns, internal tooling, and methodologies used to build the deliverable.
• You retain ownership of all content, brand assets, and materials you supply to us. You grant Dentara a license to use those materials for the purpose of delivering and showcasing the project.
• Dentara may display the finished work in its portfolio, case studies, and marketing unless you request otherwise in writing.

Once you approve the final deliverable, the project is considered complete. Post-approval changes may be billed as new work. If you do not respond to an approval request within 14 days, the latest delivered version may be considered approved.

• Hosting, domain registration, email services, payment processors, and similar third-party services are the client's responsibility unless explicitly included in the engagement.
• Costs charged by third parties (Stripe fees, domain renewals, hosting plans, automation tools, etc.) are paid by the client.
• Dentara is not responsible for outages, policy changes, deprecations, pricing changes, or limitations imposed by third-party platforms.

Dentara provides design and structural systems intended to improve presentation and conversion. We do not guarantee any of the following:

• Specific revenue, sales, or profit.
• A specific number of leads, inquiries, or customers.
• Search engine rankings or organic traffic levels.
• Advertising performance or return on ad spend.
• Conversion rates or business growth.

Results depend on your offer, audience, market, follow-up, traffic sources, and how the page is used.

To the maximum extent permitted by law, Dentara LLC, its members, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption. Total aggregate liability under any engagement shall not exceed the amount actually paid by the client to Dentara for that engagement.

You agree to indemnify, defend, and hold harmless Dentara LLC and its members, employees, and contractors from any claims, damages, losses, liabilities, or expenses (including reasonable attorneys' fees) arising from: (a) content or materials you provide; (b) your use of the final deliverable; (c) your violation of these terms; or (d) your violation of any law or third-party right.

You may not use Dentara's services to promote, host, or facilitate illegal activity, hate speech, harassment, fraud, adult content, gambling without proper licensing, or any content that violates applicable law. We reserve the right to decline or terminate work in such cases.

Either party may terminate an engagement in writing. Work completed up to the date of termination remains the property of Dentara until paid. Dentara reserves the right to pause or terminate service in cases of non-payment, abuse, or client conduct that prevents proper delivery of the work.

If a client does not respond to communication for 30 consecutive days, the project may be considered abandoned. Abandoned projects are closed without refund. Reactivation may require a new agreement and additional fees.

Neither party is liable for delay or failure to perform caused by events outside reasonable control, including natural disasters, internet or platform outages, cyberattacks, government action, labor disputes, or pandemics.

These terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of laws principles.

The parties agree to first attempt to resolve any dispute through good-faith written communication. If unresolved within 30 days, disputes shall be submitted to binding arbitration or to the state or federal courts located in New Jersey, at Dentara's election. Each party waives the right to participate in a class action.

We may update these terms from time to time. The most current version will always be posted at this URL with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised terms.

Dentara LLC, New Jersey, United States. Questions about these terms? Email hello@dentara.ai.