Launch day is the most exciting and the most fragile moment of the project. This policy explains exactly how we get there safely.
We schedule launches Monday through Thursday during business hours. We avoid Friday afternoons, weekends, and U.S. federal holidays so any post-launch issue can be addressed quickly.
Once DNS is pointed to your new site, propagation across the global internet typically completes in minutes but can take up to 24–48 hours. We monitor the rollout and confirm when you and your visitors will see the live site.
For 14 days after launch we fix anything we missed at no charge — broken links, layout issues on uncommon screens, or anything that doesn't match the approved design. Content changes after launch fall under maintenance.
If a launch surfaces a serious issue, we can revert DNS to your previous setup or take the new site offline within the same business day. You're never stuck with a broken page.
At launch, you receive ownership information, account access summaries, and a short reference document so you always know where your website lives and who controls each piece.
Questions about this document or how it applies to your engagement with Dentara LLC are welcome.