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Dentara.ai
Website Policy

Hosting Responsibility

Effective May 2026
In plain English

Where your website actually lives, who pays for it, and what happens if a hosting provider has an outage.

§01

Where sites are hosted

Dentara websites are deployed to modern edge hosting platforms (such as Cloudflare or equivalent) under your account where possible. This gives global performance, automatic HTTPS, and clear billing.

§02

Account ownership

Hosting accounts are in your name when possible. When we manage hosting for you, you can request migration to your own account at any time and we hand it off cleanly.

§03

Hosting costs

Hosting fees are billed by the provider directly — not by Dentara. Most small business sites fit comfortably in the free or low-cost tier of the providers we use.

§04

Outages

If your hosting provider experiences an outage, your site may be temporarily unreachable. Dentara doesn't operate the hosting infrastructure and cannot guarantee uptime, but we do monitor major incidents and let you know when one applies to you.

§05

Backups

Production code and content are version-controlled. On request, we can hand over a complete export so you have an independent copy.

§06

Migrations

If you want to move your site to a different host, we can either guide you or perform the migration for a documented fee. Either way, no lock-in.

Need clarification?

Questions about this document or how it applies to your engagement with Dentara LLC are welcome.

hello@dentara.ai